CVE-2019-13457 - Vulnerability Details - OpenCVE

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction None

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

Key SSVC decision points have not yet been added.

Vendors	Products
Otrs	Otrs

Configuration 1 [-]

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

No data.

References

Link	Providers
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
https://otrs.com/release-notes/otrs-security-advisory-2019-11/
https://www.otrs.com/category/release-and-security-notes-en/

History

No history.

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2020-03-10T17:16:25

Updated: 2024-08-04T23:49:24.987Z

Reserved: 2019-07-09T00:00:00

Link: CVE-2019-13457

Vulnrichment

No data.

NVD

Status : Modified

Published: 2020-03-10T18:15:11.733

Modified: 2024-11-21T04:24:56.660

Link: CVE-2019-13457

Redhat

No data.

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