{"dataType": "CVE_RECORD", "dataVersion": "5.1", "cveMetadata": {"state": "PUBLISHED", "cveId": "CVE-2019-12497", "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "assignerShortName": "mitre", "dateUpdated": "2024-08-04T23:24:38.632Z", "dateReserved": "2019-05-31T00:00:00", "datePublished": "2019-06-17T00:00:00"}, "containers": {"cna": {"providerMetadata": {"orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca", "shortName": "mitre", "dateUpdated": "2023-08-31T02:06:24.082289"}, "descriptions": [{"lang": "en", "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes."}], "affected": [{"vendor": "n/a", "product": "n/a", "versions": [{"version": "n/a", "status": "affected"}]}], "references": [{"url": "https://community.otrs.com/category/security-advisories-en/"}, {"url": "https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html"}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}], "problemTypes": [{"descriptions": [{"type": "text", "lang": "en", "description": "n/a"}]}]}, "adp": [{"providerMetadata": {"orgId": "af854a3a-2127-422b-91ae-364da2661108", "shortName": "CVE", "dateUpdated": "2024-08-04T23:24:38.632Z"}, "title": "CVE Program Container", "references": [{"url": "https://community.otrs.com/category/security-advisories-en/", "tags": ["x_transferred"]}, {"url": "https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html", "tags": ["x_transferred"]}, {"name": "openSUSE-SU-2020:0551", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"}, {"name": "openSUSE-SU-2020:1475", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"}, {"name": "openSUSE-SU-2020:1509", "tags": ["vendor-advisory", "x_transferred"], "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"}, {"name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update", "tags": ["mailing-list", "x_transferred"], "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"}]}]}}

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