Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Metrics
Affected Vendors & Products
References
History
No history.
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Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-08-06T16:14:56.646Z
Reserved: 2013-05-16T00:00:00
Link: CVE-2013-3551
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Status : Modified
Published: 2020-02-21T16:15:11.327
Modified: 2024-11-21T01:53:51.913
Link: CVE-2013-3551
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