Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
Metrics
No CVSS v4.0
No CVSS v3.1
No CVSS v3.0
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
This CVE is not in the KEV list.
Key SSVC decision points have not yet been added.
Affected Vendors & Products
Vendors | Products |
---|---|
Otrs |
|
Configuration 1 [-]
|
No data.
References
History
No history.
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Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-09-16T18:44:17.993Z
Reserved: 2011-03-18T00:00:00Z
Link: CVE-2009-5055
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No data.
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Status : Modified
Published: 2011-03-18T16:55:01.517
Modified: 2024-11-21T01:11:05.077
Link: CVE-2009-5055
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No data.